We respect your privacy and are committed to protect the privacy and security of your personal data. Californicated Brands Private Limited urges you to carefully read and review this Privacy Policy Statement before accessing or using this website (hereinafter referred to as “Website”). If you proceed to access or use this website, you are agreeing to abide by this Privacy Policy Statement, without any exceptions. You may not access or use this Website if you do not agree to this Privacy Policy Statement. Californicated Brands Private Limited reserves the right to add, remove or modify this information at any time without any prior notification.
The Website is not designed to collect and/or receive any personal information belonging to you by itself. Californicated Brands Private Limited is not able to identify you personally unless you access Website and/or provide any personal information.
Active collection of information: Californicated Brands Private Limited collects personal information that you enter into data fields on Californicated Brands Private Limited Web sites. For example, you may submit or share your name, postal address, e-mail address, profession, photograph, medical records and/ or other personal information in order to receive information about various subjects and services wherever applicable. To protect your privacy, please do not provide Californicated Brands Private Limited with any information that is not specifically requested. When you register using your other accounts like on Facebook, Twitter, Gmail etc. we shall retrieve information required for your registration from such account to continue to interact with you and to continue providing the services, wherever applicable.
Passive Collection of information: Californicated Brands Private Limited Websites may collect information about your visits to this Website without you actively submitting such information. This information may be collected using various technologies, such as cookies, Internet tags, and web beacons. The Website may capture some of this information, such as the URL of the website you just visited, Internet Protocol (IP) addresses, GPS location data, mobile phone service provider, details of operating system, the browser version your computer, etc. Passive information collection technologies can make your use of the Website easier by allowing Californicated Brands Private Limited to provide better service, customize sites based on consumer preferences, compile statistics, analyse trends, and otherwise administer and improve the Website. Such information collected by these technologies cannot be used to identity you without additional identifiable information.
Californicated Brands Private Limited will use the personal information you provide through the Website to respond to your questions, have effective communication and to provide you with efficient service. After you have entered personal information into a form or data field on the Website, Californicated Brands Private Limited may use certain identifying technologies to allow that website to "remember" your personal preferences, such as sections of the Website that you visit frequently and, if you choose, your login credentials.
Californicated Brands Private Limited shall collect, store and use your information in compliance with all applicable laws. You may always limit the amount and type of personal information that Californicated Brands Private Limited receives about you by choosing not to enter any personal information into forms or data fields on the Website. Some of our online services can only be provided to you if you provide us with appropriate personal information. Other parts of the Website may ask whether you wish to opt out or opt into our contact lists for offers, promotions and additional services that may be of interest to you. If opted to do so, we may use this information for marketing and promotional purpose. For example, in accordance with applicable law and with your consent, we will use your email address to send you news and newsletters, special offers, and promotions, and to contact you about products or information we think may interest you. We may also reach out to you with response to any queries posted on our website.
We do not support “spamming". In accordance to your preferences, we may send periodic emails, WhatsApp/SMS/RCS to you if you have asked us to send you information, or if you have provided your details to us while registering for any of our promotional campaigns. You may choose to opt out of receiving marketing-related information through a link we include on emails you receive from us.
Personal information on the Website may be accessed by Californicated Brands Private Limited, by certain companies with which Californicated Brands Private Limited may conduct joint programs, and by individuals and entities with whom Californicated Brands Private Limited contracts to carry out business activities for Californicated Brands Private Limited.
Californicated Brands Private Limited does not sell or rent your personal Information with anyone else.
Californicated Brands Private Limited may share the personal information with third-party, if it is required for further processing or connection to its business. During this time the information shared will be in accordance with the confidentiality agreement with the third party and applicable law for the intended purpose for which the Information was originally collected and shall ensure all such third parties comply with Californicated Brands Private Limited’s Data Protection and Privacy Policy and Procedure.
We may release your personal information if we believe such release is required to comply with applicable law or is compelled by law or regulation.
Californicated Brands Private Limited will maintain adequate technical and organizational security measures to protect Personal Information.
As a policy, Californicated Brands Private Limited secures each web page that collects personal information; however, the confidentiality of personal information transmitted over the Internet will not be guaranteed. We urge you to exercise caution when sharing personal information over the Internet.
Californicated Brands Private Limited is not obliged to store your Information for a period which is beyond the intended purpose for which such Information was collected or submitted or to stay in compliance to applicable laws and Californicated Brands Private Limited Policies and Procedures.
This Privacy Policy applies only to the Website. Californicated Brands Private Limited may provide links to other websites, which we believe, may be of interest to you. Californicated Brands Private Limited is not responsible for the content on such website, your access to such website links, security of personal information that you provide or any information collected by that website. The risk of accessing such websites is solely yours.
Cookies are alphanumeric identifiers with small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. Please note, a cookie in no way gives us access to your computer/device and cookies cannot access any other information on your computer/device.
Our Website uses these cookies to collect information and to improve our Service by making your interaction with us faster They may be used for the purposes of managing your preferences, maintaining and optimizing security, marketing, communication, analytics, and research.
Essential Cookies or Strictly Necessary Cookies – These cookies are essential to the functioning of our Website and for you to move around the Website. Without these cookies, certain features cannot function. No information about your browsing habits is gathered by these cookies.
Functional Cookies – These cookies remember how you prefer to use our Website and improve the way our Website works. These remain on your computer/device for a pre-defined period of time. Performance Cookies - Some cookies help us with the performance and design of our Website. For example, these cookies show us statistics, which are the most frequently visited pages on the Website, help us record any difficulties you have with the Website, and whether our publicity is effective or not.
Targeting or Tracking Cookies - On certain pages of our Website, we use cookies to help us understand your interests as you browse the Website, so we can tailor and deliver to you a more personalized service in the future. This assists us in delivering relevant, interest-based information to you.
At any time, you also have the option to change /control your cookies through your browser settings. However, if you do turn off cookies in your browser, you will not be able to fully experience some of the features our Website.
Use of our websites and mobile application by children
Californicated Brands Private Limited does not knowingly collect or use any personal information from children (we define "children" as those who are younger than 18 years of age) on this Website. We do not knowingly allow children to communicate with us or use any of our online services. If you are a parent or guardian and become aware that your child has provided us with information, please contact us and we will work with you to address this issue.
Right to access: You have the right to ask for a copy of your personal data and to verify how we are processing it.
Right to rectification: If you believe we have inaccurate or incomplete information about you, you have the right to ask us to correct or update it.
Right to be forgotten: In certain circumstances, you have the right to ask us to remove or erase your personal data from our records
Right to object: You have the right to object to processing of your personal data. You also have the right not to be subjected to any automated decision making or profiling.
Right to restriction of processing: You have the right to ask us to restrict processing of your personal data in cases where the data is inaccurate, or where the processing of the data is unlawful. This does not restrict Californicated Brands Private Limited from processing of your personal data for legal and regulatory requirements.
Right to withdraw consent: If we process your personal data based on your consent, you can withdraw your consent at any point of time.
Californicated Brands Private Limited is licensed to use and operate the Site and supply products directly to customers who transact using the Site. As a User of the Site and its services you are contracting with Californicated Brands Private Limited through these Terms.
Welcome to the website www.icrave.it (“Website”) owned by Californicated Brands Private Limited (“Californicated Brands Private Limited”, “we”, “us” or “our”). The following Terms and Conditions constitute a legally binding agreement between the users of the Website and Californicated Brands Private Limited. Any reference to “you”, “your” or “User/Users” shall mean to include any person accessing, using, or availing any services available on the Website.
The access and use of this Website is subject to the Terms and Conditions as set out herein and all applicable laws. By accessing and browsing this Website, it is deemed that the User has read, understood, and accepted, without limitation or qualification, the Terms and Conditions set out herein. If you do not agree to the Terms and Conditions, you may not access or use this Website. By agreeing to these Terms and Conditions of this Website, you agree that you are the age of majority in your country of residence or province of residence.
In addition to the Terms and Conditions you also acknowledge and agree to be bound by our Privacy Policy available at Privacy Policy.
For purchasing any products through the Website, Users have the option to register themselves by creating an account on the Website. Users shall be responsible for maintaining the confidentiality and security of their account credentials and for all the activities that take place through such an account. In the event of any unauthorized use of your account, you shall immediately notify us of the same by writing to us on the ‘Contact Us’ information provided on the Website. We may temporarily suspend or block your account if we identify any breach or suspected breach of the security of your account.
This Website offers information on certain products as well as the option to purchase such products (“Products”). The Products available on the Website are subject to the following -
You acknowledge and accept that by placing an order for the Products available on the Website you are essentially making an offer to Californicated Brands Private Limited for which a confirmation will be provided by email, WhatsApp and/or SMS. Users should make sure that the contact details and any other information provided at the time of placing an order including the delivery address is accurate and up-to-date. You agree to receive communications related to your order and transactions from Californicated Brands Private Limited on the contact details provided by you. We may also communicate to you via email, WhatsApp and/or SMS about our promotional offers and discounts and you may opt-out of the same by writing to us at Californicated Brands Private Limited.health@Californicated Brands Private Limited.com.
Any reviews, comments or feedback given or any information that the Users otherwise transmit, post, submit on or through the Website shall be at their own risk and Californicated Brands Private Limited or any of its affiliates or partners shall not be responsible for the same in any manner and disclaim any liability whatsoever in this regard. We reserve the right to take down any content or material that is illegal, defamatory, libelous, obscene, offensive, abusive or objectionable or otherwise infringes any third-party intellectual property rights or privacy rights. Californicated Brands Private Limited will cooperate with any law enforcement authorities or court order requesting or directing Californicated Brands Private Limited to disclose the identity of anyone posting such information or materials. The User agrees to indemnify and hold Californicated Brands Private Limited, its affiliates, directors, employees, consultants and partners harmless from any claim, demand or damage, including reasonable attorney fees due to or arising out of the User submissions, and or conduct of the Users on the Website or otherwise for User’s breach of any of the Terms and Conditions.
By posting the reviews, comments or any content or material on the Website, you grant us an irrevocable license to copy, reproduce, adapt, publish, display, create derivative works of such content across all platforms and media now known or devised later. In case of a change in control of Californicated Brands Private Limited, Californicated Brands Private Limited reserves the right to transfer the User submissions to the new entity in control.
You acknowledge that this Website is strictly for your personal use and shall not be used for any purposes whatsoever included but not limited to the following acts.
Californicated Brands Private Limited or any of its affiliates or partners shall not be responsible for and disclaim all liabilities arising from your use or misuse of the Website.
The Website may contain links to third-party websites, which are provided as a convenience to the users. The links are not under the control of Californicated Brands Private Limited, and inclusion of any link does not imply endorsement by Californicated Brands Private Limited of such website. Further Californicated Brands Private Limited has no control over any third-party websites which uses or includes the link to our Website. Californicated Brands Private Limited or any of its affiliates, directors, employees, officers, partners or consultants make no claim, and are not responsible for, any information found in such third-party websites. You may access these links and websites at your own risk. Californicated Brands Private Limited shall not be responsible in any ways for any data breach or any damages or consequences which take place through such third-party websites or plugins.
We offer the following payment options after you confirm your order with us-
The online payment options may apply to selected banks only. In the event that we are suspicious about the authenticity of your transactions or any of your activities, We reserve the right to decline any of the transactions without assigning any reason thereto. If any amount is debited from your account and not credited in our system, due to any network or technical failure because of which the order is not processed, such amounts usually get reversed in the same account. In this regard, we will not be responsible for delay from your bank to reverse such an amount back to your account.
Users understand that Californicated Brands Private Limited is merely a facilitator to your online payment transactions using payment gateway networks and banking infrastructure. We will not be held responsible or assume any liability in any manner and disclaim all the liabilities and claims arising out any fraud or unauthorized transactions, any issues faced by you as a result of the default/deficiency in the services by your bank, any failure in the network systems or technical glitches, decline or delay in processing any transaction.
"Jhakaas Retail Private Limited is licensed to use and operate the Site and supply products directly to customers who transact using the Site. As a User of the Site and its services you are contracting with Jhakaas Retail Private Limited through these Terms."
Users agree and understand that all the intellectual property including but not limited to trademarks, logos, service marks, business identifiers, copyright including the trademarks, copyright, proprietary rights, trade secrets, known-how in the Products are the sole property of Californicated Brands Private Limited or its respective owners or licensors. Nothing in this Site should be construed as granting any license or right to use any intellectual property or information without the prior written permission of Californicated Brands Private Limited. You understand and undertake that You shall not copy, download, reproduce, distribute, perform, republish display, post, transmit, create derivative works of above-mentioned intellectual property and use the same only for personal and non-commercial use. You should assume that everything you read or see on this Site is copyrighted according to applicable laws, unless otherwise noted and may not be used except as laid down in these Terms and Conditions.
This Website and its content are subject to copyright protection. The contents of the Website should not be copied in any circumstances without the prior express consent of Californicated Brands Private Limited. Except as expressly authorized herein, the User should not display, download, distribute, reproduce, republish, or transmit any information, text, images, documents contained on the Website, without the express prior written consent of Californicated Brands Private Limited. The use of any content from the Website, without proper citation, is strictly prohibited and infringes on the intellectual property rights and may subject the User to civil and criminal penalties, including possible monetary damages, for copyright infringement. Any content, trademark(s), or other material that may be found on the Website that is not Californicated Brands Private Limited’s property remains the copyright of its respective owner(s) and in no way does Californicated Brands Private Limited claim ownership or responsibility for such items, and you should seek legal consent for any use of such materials from its owner. User must first seek prior written permission from Californicated Brands Private Limited if the User intends to use any information or incorporate portions of the information into a different website. The User is not allowed to link to Californicated Brands Private Limited’s Website if the User is engaged in the publication or promotion of illegal, obscene, or offensive content, or if the link in any way negatively impacts the reputation of Californicated Brands Private Limited.
The Website, the Products as well as any information included in or available through the Website may include inaccuracies or typographical errors. While we intend to make every attempt to keep the information in this Website current and up-to-date, Californicated Brands Private Limited including its affiliates, directors, consultants and partners make no claims, promises or guarantees about the accuracy, completeness or adequacy of any information contained in this Website including the implied warranties of merchantability, fitness for a particular purpose, non- infringement or uninterrupted service. We do not warrant that the Website or the network system linked to it is free from any operational errors, virus, worm or any other harmful components though We shall take reasonable measures to remedy or avoid any such events. We shall not be held liable for any loss of service resulting from communication failures, equipment failures or for any events beyond the reasonable control of Californicated Brands Private Limited
Nothing on this Website should be used as a substitute for the advice of competent medical practitioner and Users should consult a doctor regarding any healthcare related concerns or issues.
You hereby acknowledge and agree that Californicated Brands Private Limited or any of its employees, agents, or affiliates shall not be liable for any losses or damages, whether direct or indirect, as a result of any unauthorized use or inability to use the Website, or any Products contained on the Website, reliance of any content contained on the Website or your use of any third party websites or links. This applies to all damages of any kind, including but not limited to any direct, indirect, special, incidental or consequential damages (including but not limited to loss of business or goodwill, revenue, or profits) whether based on breach of contract, breach of warranty, tort (including negligence) or otherwise. Notwithstanding the foregoing, Californicated Brands Private Limited’S sole and entire maximum liability for any reason, and Your sole and exclusive remedy for any cause or claim whatsoever shall be limited to the amounts paid by you to Californicated Brands Private Limited for the services availed by you through the Website.
We reserve the right to suspend and/or terminate your access to the Website and your account, with or without notice, including suspending any pending orders for delivery in the event you breach any of the provisions of the Terms and Conditions stipulated herein. Where it is observed that there is any suspected illegal, fraudulent, indecent or objectionable activity on your accord, it may amount to grounds for terminating your access to the Website. Upon suspension or termination, we reserve the right to remove or delete your information including but not limited to login and account information and your right to the services on the Website shall immediately cease without notice.
If any provision of the Terms and Conditions is held by a court of competent jurisdiction to be unlawful, invalid or void, the remaining provisions of the Terms and Conditions shall remain in full force and effect.
Californicated Brands Private Limited will not be liable for any failure to perform any obligations due to any cause beyond Californicated Brands Private Limited’ s reasonable control including, but without being limited to acts of God, earthquake, any regulation or law of any government or agency, terrorism, political riot or disturbance, invasion, war, strikes, threat or preparation for war, storm, flood, severe weather conditions or natural physical disaster, epidemic or pandemic, governmental regulations or restrictions or any communications failures.
The Website and its contents are designed to comply with the laws and regulations of India and intended for access and use by Indian residents only. Therefore, any User who uses or accesses the Website from outside India shall use or access the Website entirely at his/her own risk and remain responsible for compliance with the laws of his/her jurisdiction.
We reserve the right in our sole discretion to change, modify or otherwise amend the Terms and Conditions or any other document incorporated herein by reference, and you are advised to read the terms and provisions of the Terms and Conditions for regular updates and your continued use of the Website following any such amendment to the Terms and Conditions will signify your acceptance to any such revised Terms and Conditions.
This Website is created and controlled by Californicated Brands Private Limited in Mumbai (India) and as such the laws of India shall apply, and courts in Mumbai only shall have jurisdiction in respect of the Terms and Conditions.
The shipping and handling charges are referenced at the time of checkout and the customer will be aware about this prior to any payment. For all orders under INR 299 (exclusive of tax) a standard shipping charge of INR 30 will be applicable.
In case of any questions of queries relating to the Shipping Policy, please write to us at tanmay@icrave.it.
Please email us on tanmay@icrave.it and we can assist you in cancelling the order. For any prepaid orders, the payment will be initiated as per our Refund Policy. Order cancellation is subject to shipment status and orders once shipped cannot be cancelled.
Yes. You can return any products that are eligible for returns as per the Return/Replacement Policy.
In case of any questions of queries relating to the Returns/Replacement Policy, please write to us at tanmay@icrave.it
The customer may be contacted to better understand the damage or defect in the product prior to issuing any refund.
Refunds will be initiated through bank transfers. No cash refunds will be made. Online refunds will be initiated within 5 to 7 business days from the day of refund initiation.
In case of NEFT, it would require us at least 3 to 5 business days post refund initiation to refund the amount. For prepaid orders, the amount shall be credited to your account through which the payment was done. It may take 7-10 business days for the amount to reflect in your account.
In case of any payment related queries, please write to us at tanmay@icrave.it
Right to portability: You have the right to ask us to transfer your data to you, or any other third party.
If you would like to opt out of future communications from a Californicated Brands Private Limited business or a Californicated Brands Private Limited program, please contact us by clicking on the "Contact Us" link on the Web site you are visiting.
In all communications to Californicated Brands Private Limited, please include the e–mail address used for registration (if applicable), the Website address and explanation of your request. If you would like to delete or amend your personal information and are contacting us by e-mail, please put "Deletion Request" or "Amendment Request", as applicable, in the subject line of the e-mail. We will do our best to respond to all reasonable requests in a timely manner. To exercise any of your right mentioned in this policy please Contact Us.
Any complaints, abuse or concerns with regards to the processing of personal data provided by you or breach of these terms must be reported to Info@icrave.it CHANGE IN POLICY
Californicated Brands Private Limited reserves the right to amend this Privacy Policy without prior notice to reflect technological advancements, legal and regulatory changes and good business practices. If Californicated Brands Private Limited changes its privacy practices, a new Privacy Policy will reflect those changes and the effective date of the revised Privacy Policy will be set forth in this paragraph.
This Privacy Policy was last updated on and is effective as of that date.